Privacy Policy

Toucan Post ("we", "our", or "us") take your personal information and privacy seriously. Selling your information or violating your privacy are NOT part of our business model.

This Privacy Policy explains what information we collect through your access and use of our website and services, what we use it for, and how we secure it.

By visiting our website or using the Service, you consent to the terms outlined in this privacy policy.

What information do you store?

We try to only collect information necessary to provide our service.

  • Diagnostic. When you use our website, we may gather diagnostic information such as your IP address. This is used to prevent service abuse.
  • Billing. Billing is handled entirely by Stripe's servers. We don't have access to your billing information. We retain necessary data to connect your payments to our system.
  • Account activity. We keep anonymized logs of some actions you perform on our systems for diagnostic and support purposes.
  • Necessary data. Such as your account info, previous post records, and API authentication tokens for third-party services, so that we can provide you access to our service.

How is it secured?

Please see our security documentation.

How long do you retain data for?

  • Diagnostic logs are deleted after 30 days.
  • We delete all account data immediately when you close your account, although it may remain in backups for up to 30 days.

Will this policy change?

We may periodically review and change this policy from time to time. Continued use of the Service constitutes acceptance of any changes.

© 2025 Austin Anderson